Every call answered in under a second — 24/7. DeskGreet books dental appointments, triages emergencies, fields insurance questions, and never sends a patient to voicemail. Built for dental offices, medical clinics and multi-location practices.
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Reception is busy with the patient in the chair. Lunch happens. After-hours patients hang up. Every missed call is a missed booking — and increasingly, a patient who will book at the next office in the search results. A dedicated dental answering service costs $300–$1,200/month and still can't actually book the appointment.
DeskGreet doesn't just answer — it completes the work. Configured for your practice, in your voice.
Checks the calendar during the call, books cleanings, fillings, consultations, and new-patient slots. Confirmations go out automatically by SMS or WhatsApp.
Recognizes swelling, severe pain, knocked-out teeth and post-extraction bleeding. Patches live to the on-call dentist or sends a priority alert — by your rules.
Answers FAQs about accepted insurance plans, out-of-pocket fees, payment plans and what's covered for cleanings, x-rays and treatments — using your own data.
Existing patients can move, cancel or confirm appointments by voice. The agent updates the calendar and sends the staff a daily summary at end of day.
Captures medical history, insurance details, reason for visit. Sends the intake form by SMS or WhatsApp so the patient arrives ready, not in your waiting room with a clipboard.
English, Urdu and Arabic supported natively, with Spanish, French, German and Portuguese available. The agent switches language based on the caller, automatically.
Point your dental office number to DeskGreet via call forwarding, or use your existing Twilio/Plivo trunk. WhatsApp Business connects in one click.
Tell us your hours, services, fees, insurance plans, on-call rules and emergency triggers. The no-code builder handles the rest — no developer needed.
Google Calendar, Cal.com, Practice Management Software via Zapier or webhooks. The agent reads availability live and writes bookings back.
General dentistry, orthodontics, cosmetic dental, oral surgery. Single-chair practices to multi-location groups.
GP practices, walk-in clinics, family medicine. Triage, appointments, prescription refills, after-hours coverage.
Dermatology, physiotherapy, chiropractic, cosmetic, fertility. Specialist intake flows and consultation booking.
Pet appointments, emergency triage, vaccination reminders, prescription pickup confirmation.
Sensitive intake, scheduling, crisis-line routing. Configurable warmth and discretion in agent tone.
One agent across all locations, with location-aware routing, per-site hours, and unified reporting.
A full-time dental receptionist costs $2,500–$4,500/month plus benefits — and works 40 hours a week. A traditional dental answering service costs $300–$1,200/month and rarely books appointments end-to-end. DeskGreet runs 24/7, books live, and starts at $29/month plus $0.15/minute of conversation.
A dental answering service is a system that picks up your dental office's phone when staff are unavailable — typically after hours, during lunch, or when reception is on another call. DeskGreet is an AI dental answering service that not only picks up but actually completes the work: it books appointments into your calendar, answers common questions about insurance, fees and timings, and escalates emergencies like swelling, trauma or severe pain to the on-call dentist immediately.
Yes. DeskGreet integrates with calendars like Google Calendar, Cal.com, and most practice management systems via Zapier or webhooks. The agent checks availability in real time during the call, books the slot, and sends a confirmation to both the patient and the practice. New patient intake forms can be sent over WhatsApp or SMS automatically after the call.
You define the triage rules. The agent listens for emergency signals (severe pain, swelling, knocked-out tooth, post-extraction bleeding) and either patches the call live to the on-call dentist, sends a high-priority alert via SMS or WhatsApp, or provides scripted first-aid guidance you've pre-approved. Non-urgent calls are scheduled for the next available slot.
Yes. DeskGreet is used by dental offices, general medical clinics, specialist practices (dermatology, physiotherapy, cosmetic), and multi-location healthcare groups. The conversation flows, triage rules and integrations are configured per practice — the underlying agent is the same.
DeskGreet starts at $29/month with 60 minutes of conversation included, then $0.15/minute. Typical single-location dental offices spend $50–$150/month total. That's compared to $2,500–$4,500/month for a full-time receptionist, or $300–$1,200/month for a human answering service that often can't actually book appointments.
Yes. Calls are encrypted in transit and at rest. Transcripts and call recordings are stored in your account with role-based access controls. For practices operating under HIPAA or similar healthcare data regimes, a Business Associate Agreement (BAA) is available on the Custom plan. Contact us for compliance documentation.
Yes. DeskGreet supports English, Urdu, Arabic, Spanish, French, German and Portuguese natively, with the agent switching automatically based on what the caller speaks. This is particularly useful for dental practices in mixed-language neighborhoods who would otherwise lose patients to a language barrier on the phone.
You configure fallback behavior. The agent can ask clarifying questions, offer to send a callback request, transfer to a human, or schedule a callback at a time the patient picks. Anything unusual is logged in the dashboard and surfaces in your daily summary so you can tune the agent over time.
Spin up an AI dental receptionist in under 30 minutes. $10 in free credit, no card required.
