For home services & trades

The AI receptionist that books the job while you're on the truck.

DeskGreet answers every inbound call to your plumbing, HVAC, electrical or home-services business in under a second — 24/7. Captures the job, triages emergencies, dispatches the right tech, pushes to ServiceTitan or Jobber. So the next emergency call doesn't go to your competitor.

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The problem

The first contractor to answer wins the job.

Trades live and die on response time. A burst pipe at 11 PM doesn't wait for office hours. Voicemail means the homeowner calls the next number in their search results. Industry data: 60% of after-hours service calls go to whichever contractor picks up first.

What it does

Captures, triages, dispatches.

Captures every job

Issue, address, contact, timeline, history with you. Logged with a transcript. Nothing on a voicemail, nothing lost on a sticky note in the truck.

Triages emergencies

Burst pipe, gas leak, no heat, no power, locked out — agent recognizes from conversation, patches to on-call tech or books emergency slot at premium rate.

Books standard jobs

Service calls, inspections, installs, drain clearing — agent reads availability, books the slot, sends confirmation. The tech sees the job in their app.

Dispatches the right tech

Routes by service type, location, certification (gas, refrigerant), availability. Multi-truck operations get jobs to the right person automatically.

Quotes from your price list

Standard rates for routine work, captures details for custom jobs. Customer knows what to expect; no surprises at the door.

Plugs into your tools

ServiceTitan, Jobber, Housecall Pro, FieldEdge, Workiz — webhook in, jobs flow, schedules update, no manual entry.

How it works

Live on your trucks in under 30 minutes.

1. Forward your number

Office or mobile number forwards to DeskGreet when you can't pick up. WhatsApp Business connects in one click.

2. Define your jobs

List your service types, standard rates, certifications, service area and emergency rules. The agent learns your trade.

3. Connect dispatch

ServiceTitan, Jobber, Housecall Pro, FieldEdge or any field-service tool. Jobs land where techs already work.

FAQ

Trade questions, answered.

How does an AI receptionist help plumbers and HVAC?

Trades win on speed: the first contractor to answer the phone gets the job. DeskGreet picks up every inbound call in under a second, captures the job (issue, address, urgency), triages emergencies (burst pipe, no heat in winter, no power), and books or dispatches accordingly. When techs are on a job, the agent handles the next call so you don't lose work to a competitor with voicemail.

Can it triage emergency calls?

Yes. You define what counts as an emergency — burst pipe, gas leak, no heat in sub-zero weather, electrical fire, locked out at night. The agent recognizes these from natural conversation and either patches the call to the on-call tech, sends a high-priority alert, or books a same-day emergency slot at premium rate per your rules.

Does it integrate with field service software?

Yes. DeskGreet pushes jobs to ServiceTitan, Jobber, Housecall Pro, FieldEdge, Workiz, and any field-service or dispatching tool via webhooks or Zapier. Customer info, address, problem description and timeline are written directly into the system — no manual entry.

What about quotes and estimates?

The agent can provide standard pricing for routine jobs (drain clearing, service calls, basic installs) from your price list. For custom work, it captures the details, schedules a site visit, and sends the customer an SMS or WhatsApp confirmation. No more lost quote requests on voicemail.

Can it dispatch to the right technician?

Yes. The agent routes jobs to the right tech based on service type, location, certification (gas, refrigerant, electrical), availability and shift schedule. Multi-location or multi-trade operations can route automatically across teams. Each tech gets the job in their preferred app — Jobber, ServiceTitan, SMS or WhatsApp.

How much does it cost for a home services business?

DeskGreet starts at $29/month with 60 minutes included, then $0.15/minute. Most single-truck operations spend $60–$150/month. A single emergency job captured that would otherwise have gone to voicemail typically covers a year of DeskGreet.

Win the next job before your competitor.

$10 in free credit, no card. Live on your trucks in under 30 minutes.