WhatsApp AI receptionist

Answer every WhatsApp call and message — automatically.

DeskGreet picks up WhatsApp voice calls live, replies to text and voice notes in seconds, books appointments, takes orders, qualifies leads — 24/7, in the customer's language. The only AI receptionist that actually answers WhatsApp voice calls in real time.

The problem

Your customers WhatsApp you. Nobody answers.

WhatsApp is now the default customer channel for small businesses globally. But staff are busy, voice notes pile up overnight, and WhatsApp voice calls go to nothing. Every unanswered chat is a customer who'll book at the next business in their search results.

What it does on WhatsApp

One agent, every WhatsApp interaction.

Answers WhatsApp voice calls

The hard one. DeskGreet picks up incoming WhatsApp voice calls in under a second and holds a real conversation. Almost nobody else does this.

Replies to text messages

Natural conversations, not canned auto-replies. Books appointments, takes orders, qualifies leads — all in the same chat thread.

Transcribes voice notes

Customers love voice notes. The agent transcribes, understands, replies — in voice or text, whichever the customer prefers.

Sends photos & brochures

Customer asks for a menu, a listing, a price list — agent sends the file in the chat. Booking happens in the same thread.

Switches languages mid-chat

English to Urdu to Arabic in the same conversation if the customer switches. No "press 1 for Spanish" required.

Stays within Meta's rules

Inbound-only by design. Operates entirely within WhatsApp's 24-hour customer-service window. Compliant by architecture.

How it works

From WhatsApp Business account to live agent in 30 minutes.

1. Connect WhatsApp

Plug in your existing WhatsApp Business account or WhatsApp Business API number. One-click OAuth, no developer required.

2. Train the agent

Upload your menu, services, prices and hours. Tell us your tone of voice. Set escalation rules. The no-code builder handles the rest.

3. Connect your tools

Calendar, CRM, POS, dispatch — wire up via webhooks, Zapier or direct API. Bookings and orders flow into the systems you already use.

Built for businesses on WhatsApp

Used across every kind of small business.

Clinics & dental

Appointment booking, emergency triage and FAQs over WhatsApp — patients prefer it to calling.

Restaurants

Order taking on voice notes, reservations, menu questions. Order status updates in the same chat.

Salons & spas

Booking, rescheduling, service questions. Most salon bookings already happen on WhatsApp — automate it.

Real estate

After-hours buyer inquiries, listing photos shared instantly, viewings booked while you sleep.

Hotels

Reservations, check-in instructions, concierge questions — guests message in their own language.

Home services

Emergency intake, dispatch, quote requests with photos of the broken thing. Captured 24/7.

FAQ

WhatsApp AI questions, answered.

What is a WhatsApp AI receptionist?

A WhatsApp AI receptionist is an AI agent that connects to your WhatsApp Business account and handles inbound customer conversations on your behalf — voice calls, voice notes, text messages and media. DeskGreet picks up WhatsApp voice calls live, holds natural conversations in English, Urdu or Arabic, books appointments, takes orders and qualifies leads — 24/7, without a human on the other end.

Can AI answer WhatsApp voice calls?

Yes. DeskGreet is one of the only platforms that picks up inbound WhatsApp voice calls in real time. The agent answers in under a second, holds a natural conversation in the caller's language, and completes the action (books the slot, takes the order, logs the lead) before the call ends. It also handles WhatsApp text messages and voice notes seamlessly.

Do I need a WhatsApp Business account?

Yes — DeskGreet connects to your existing WhatsApp Business account or WhatsApp Business API number. If you don't have one, we can guide you through provisioning in under 30 minutes. There's no lock-in: the agent runs on top of WhatsApp's official APIs.

Is this outbound messaging or inbound only?

DeskGreet is strictly inbound-only by design. The agent only responds to messages and calls that customers initiate — it does not send cold outreach, marketing blasts, or unsolicited messages. This means full compliance with WhatsApp's 24-hour customer service window rules and Meta's Business Messaging policies.

What languages does it support on WhatsApp?

English, Urdu (Roman or Nastaliq), Arabic (Modern Standard), Spanish, French, German and Portuguese — natively. The agent automatically detects what language the customer is using and replies in the same one. Particularly valuable for businesses serving multilingual markets across MENA, South Asia, Europe and LATAM.

How much does a WhatsApp AI receptionist cost?

DeskGreet starts at $29/month with 60 minutes of conversation included, then $0.15/minute. Most single-location small businesses spend $50–$200/month total — far less than any human alternative. WhatsApp's own per-message fees pass through transparently at cost.

Pick up every WhatsApp customer. In their language.

$10 in free credit, no card. Live on your WhatsApp in under 30 minutes.